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Return to shopPrivacy Policy
At TrioBliss by Num, accessible from our website and Instagram store (@trioblissby_num), protecting the privacy and personal data of our customers in Karachi, Pakistan is one of our main priorities. This Privacy Policy outlines the types of information we collect and how we use, store, and safeguard it.
1. Information We Collect
When you place an order, contact us via Instagram DM, or browse our website, we may collect the following personal information to process your purchase:
- Contact Information: Full name, phone number, WhatsApp number, and email address.
- Delivery Information: Complete street address, area/neighborhood, and landmark details within Karachi, Pakistan.
- Order History: Details about the products you purchase, order preferences, and transaction details.
- Payment Details: Confirmation screenshots or transfer details for direct bank transfers or mobile payments (EasyPaisa/JazzCash). For Cash on Delivery (COD), no digital financial credentials are collected.
2. How We Use Your Information
We use the information we collect strictly to deliver our products and provide a seamless shopping experience. Specifically, we use your details to:
- Process, confirm, and fulfill your orders.
- Deliver your package via our local delivery riders or courier services within Karachi.
- Send order updates, tracking information, and customer support messages via WhatsApp, SMS, or Instagram DM.
- Respond to your inquiries, feedback, or return requests.
- Improve our product offerings, website layout, and customer service.
3. Data Protection & Sharing
We value your trust and do not sell, rent, or trade your personal information to third parties. We only share essential details in the following circumstances:
- Delivery Logistics: Sharing your name, delivery address, and contact number with local Karachi rider/courier partners solely for the purpose of completing delivery.
- Legal Compliance: If required by law, regulation, or court order to protect our rights or comply with a judicial proceeding.
4. Data Security
We implement suitable administrative and technical measures to prevent unauthorized access, disclosure, or alteration of your personal data. Access to customer order details is strictly limited to authorized team members managing fulfillment.
5. Cookies & Website Analytics
If you access our site via a web browser, we may use basic cookies to enhance browsing, remember cart items, and understand general web traffic. You can choose to disable cookies through your individual browser settings at any time.
6. Third-Party Links & Platforms
Our store interacts with social media platforms such as Instagram. If you communicate or view content via Instagram, your interaction is subject to Meta’s privacy policies. We encourage you to review their privacy statements regarding personal data handling.
7. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to incorrect contact details, or ask us to delete your personal information from our active records once your order is fulfilled.
8. Updates to This Policy
We may update our Privacy Policy periodically to reflect changes in our practices or operational needs. Any revisions will be posted on this page with an updated revision date.
9. Contact Us
If you have questions, concerns, or requests regarding your personal data and privacy, please contact us:
- Instagram Direct Message: @trioblissby_num
- Email: hello@trioblissbynum.com
- WhatsApp: [+92-XXX-XXXXXXX]